Effective December 13th, support for Insight customers will no longer be available from insight.support@autodesk.com. Customer are redirected to request support through the regular Autodesk support channels. We are working with Autodesk Technical Support to make the transition as seamless as possible. Here is a public article that guides you on how to get technical support. When prompted for product please select Revit. Account Basics | Using Autodesk Account | Autodesk Support​

Autodesk is pleased to introduce the next generation of Insight, a cloud-based add-in, available for Revit 2023.1 and beyond. This tool equips architects with the data and insights they need to make smarter, more informed decisions around operational and embodied carbon at every design stage.